Hotel Excelsior - Zermatt

3-star family-run hotel in Zermatt with direct Matterhorn views

Rooms & Views

Hotel Excelsior Zermatt offers south-facing double rooms with balconies that provide a direct view of the Matterhorn. The Deluxe Double Room with Balcony and Matterhorn View includes separated toilet and shower rooms, each with its own sink. All rooms are south-facing, ensuring sunlight throughout the day, and feature heated floors and heated towel rails after a cold day on the mountain.

Dining & Bar

The hotel operates two on-site restaurants: La Ferme serves French and Swiss cuisine with an outdoor summer terrace. A cozy bar area overlooks the street, offering wine and champagne for people-watching after outdoor activities. The breakfast buffet includes a variety of fresh items, with the option of half-board for a four-course evening meal.

Location & Transport

Excelsior Zermatt sits 400 meters from the Gornergratbahn and Sunnegga Express funicular stations, making mountain access immediate. The hotel provides a free shuttle service to major attractions and mountain railways, and also offers a complementary drop-off to the train station. Guests can walk to the Matterhorn Museum, Wolli Land playground, and the Schwarzsee lake within minutes.

Family Amenities

Children have access to a dedicated playground on site and family rooms with extra space. The hotel stores skis and luggage for free, and provides pack lunches for early departures. Staff can arrange transport for group luggage to the train station, easing the departure process for families.

Activities & Services

Hotel Excelsior Zermatt caters to skiers, hikers, and cyclists with direct bus stops for the red and green lines right outside. The hotel offers a minimarket on site for essentials, plus a coffee house, and room service. Guests benefit from a quick check-in process, daily housekeeping, and a luggage storage room available before check-in.

• Rooms: South-facing double rooms with Matterhorn-view balconies
• Dining: Two on-site restaurants - La Ferme (French & Swiss) and a bar
• Location: 400 m from Gornergratbahn and Sunnegga Express funicular
• Transport: Free shuttle service to mountain railways and train station drop-off
• Family: Playground, family rooms, free ski storage
• Service: Early bag storage, pack lunches, minimarket on site